Salesforce Lightning Changes explained and how to communicate the benefits

force4change Blog

Salesforce’s annual conference Dreamforce is the global cloud computing and enterprise mecca and launch pad for Salesforce to unveil their latest products and partnerships. This year’s event was no disappointment with over 170,000 registrations, over 1200 sessions and significant announcements.

There was an air of a now very much matured product and successful business model; Salesforce’s partnership with Microsoft was a bold confirmation that these tech giants are now firmly BFFs well articulated by Ben Kepes. One of the larger announcements was the Lighting UI change – an overhaul of the Salesforce interface ushering in a new and highly customisable way to visualise salesforce information.


Based on the comments and votes from salesforce community via the ideas exchange, the fresh design brings much sought changes to the UI as seen and enjoyed in the salesforce1 mobile application. There is good reason in Salesforce’s incremental transformation of the entire salesforce UI and we especially like the changes that have addressed many adoption / usage pitfalls from change management perspective.

Sales people enormously benefit from the release with a raft of features streamlining the way leads and opportunities are managed from a new assistant to built in Sales coaching – most important are simple usability changes that will make using Salesforce much easier for Sales reps to use – think significant time reductions and a more humanised experience.

The lightning UI will be available to all customers on the 16th October.

We have put together a handy list of the changes for the UI and an info graphic that outlines the key benefits for Sales users.

We will be providing guidance for Salesforce administrators on the considerations for deploying the new UI changes, planning and when / how to implement in our next newsletter.

Here’s the complete list of salesforce lightning UI highlights

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