Privacy Policy


  1. About this Document
    • This document is Our Privacy Policy. It sets out Our policy on the collection, use and disclosure of Personal Information that We obtain via Our Website and Platform.
    • This Privacy Policy is to be read in conjunction with Our Terms of Service. A copy of Our Terms of Service is available at http://force4change.com/changeagent-termsandconditions/.
    • Terms used in this Privacy Policy that are defined in Our Terms of Service have the meanings given to them in the Terms of Service.
    • Each time You use, browse and/or access the Website and/or Platform You hereby consent unconditionally to Us using Your Personal Information as described in this Privacy Policy.
    • We may update this Privacy Policy from time to time. We will post the latest version of the Privacy Policy on this webpage. It is Your responsibility to ensure You are familiar with the most recent version of this Privacy Policy.
  1. Collection of Personal Information
    • We may collect Your Personal Information through Your interaction with Our Website and Platform.
    • The Personal Information that We collect includes statistical information which We gather including Your IP address and the computer, web browser and Your geographic location as well as the web pages on the Website and Platform that You visit and how long You spend on each webpage. We may use cookies to collection this information.
    • If You register on Our Website or Platform We also collect:
      • Your name;
      • Your email address;
      • Your postal address;
      • any other details You provide during registration or during the purchase, order or application to use any goods and or services You make through Our Website or Platform; and
      • details of the goods or services that You order, purchase, apply to use, or agree to use or sign up to use on Our Website or Platform.
  1. How We use Your Personal Information
    • The primary purposes of collecting Your Personal Information are to administer and optimise the Website and/or Platform and to gain an understanding about how You, together with the other users of Our Website and Platform, use and interact with them, and to respond to enquiries, orders and/or applications that You make via the Website and/or Platform.
    • We may use and/or disclose information captured via the Website and/or Platform where we have your consent, to our trusted service providers who work on our behalf, in order to provide or procure the provision of customer support related to the Website and/or Platform, and for other reasons set out in this Privacy Policy.
    • If You opt in at the time of registration to receive newsletters from Us, We will also use Your Personal Information to send to You news, information and general promotional material about Our Website and/or Platform which We believe may be useful and/or of interest to You.
    • We may also collect, use and/or disclose Personal Information collected in the following circumstances where We consider such collection, use and/or disclosure is reasonably necessary (at Our discretion):
      • where You accept a “cookie” from Our Website or Platform. We utilise “cookies” which enable Us to monitor traffic patterns and to serve You more efficiently if You revisit Our website or Platform;
      • where You consent to the specific collection, use and/or disclosure;
      • if We consider it reasonably necessary to provide the Personal Information to Our subsidiaries and/or related bodies corporate and/or associated entities;
      • if We consider it reasonably necessary to provide the Personal Information to Our employees and/or service providers who We engage or employ to provide Us with services in connection with the Website and/or Platform;
      • so that We can carry out analysis of the Website and/or Platform for the purposes of improving the Website and/or Platform;
      • as required by law; and/or
      • if We sell Our Website or Platform businesses to a third party.
  1. Customer lists
    • We will disclose Our customer lists to the purchaser of Our Website or Platform businesses should We decide to sell Our Website or Platform businesses.
  1. Your Opt Out Rights
    • If You do not wish to have Your Personal Information used in the manner described in this Privacy Policy, please notify Us, however if that occurs You may not use our Website or Platform and We will not be able to supply any products or services to You via our Website or Platform.
  1. Email and Website Communications
    • We reserve the right to preserve the content of any personal information You provide to Us including any e-mail You send Us whether the email is sent through Your email client or through a “contact form” on Our Website or Platform, for as long as We consider necessary.
  1. Children
    • We do no not use the Website and/or Platform to knowingly solicit information from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with information without their consent, he or she should contact Us. Following such notification we will delete such information from Our databases within a reasonable time.
  1. Security
    • We provide and/or use physical, electronic and procedural safeguards and use Our reasonable endeavours to protect Your personal information We process and maintain from misuse, interference, loss, and from unauthorised access, modification or disclosure.
    • However, except in respect of any Non-Excludable Guarantees, We cannot and do not guarantee the security of transmission or the security of Our electronic and/or physical storage facilities.
  1. Access
    • We take reasonable steps to ensure the Personal Information We collect from You is up to date and accurate. However, You are entitled to have access to any Personal Information relating to You which You have previously supplied to Us. You are entitled to access, edit or delete such information unless:
      • Your request access, edit or delete the information is frivolous or vexatious; or
      • We are required by law to retain it. Please contact us if you require such access.
  1. Hosting of Personal Information
    • The data centres that house and/or host Our computer servers and/or Website and/or Platform and/or the Personal Information We collect are located both in Australia and in foreign jurisdictions.
    • You consent to Us:
      • transferring and/or disclosing Your Personal Information to Our suppliers, including Our suppliers which host the Website and/or Platform and/or Your Personal Information in Australia and/or overseas; and
      • those suppliers collecting, storing, processing and disclosing Your Personal Information for the purposes of providing goods or services to Us that We require in connection with the performance of Our Website or Platform or the provision by Us of goods and/or services to You.
  1. Your consent
    • By using the Website and/or Platform, You are consenting to Our collection, use and disclosure of Your information captured by the Website and/or Platform as set forth in this Privacy Policy.
  1. Enquiries about this Privacy Policy
    • If You have any questions regarding privacy while using the Website and/or Platform or have questions about Our privacy practices, please contact Us. Our contact details are as follows:

Post: Level 6, 393 George St, Sydney NSW 2000, Australia

Telephone: +61415275763

Email: info@force4change.com

  • We will also, on request, provide You with access to the Personal Information which we hold about You except where the request for access is frivolous or vexatious. We take reasonable steps to ensure the information We collect via the Website and/or Platform is up to date, accurate and complete. However, if, at any time, You discover that such information is incorrect, You may contact Us by any of the above methods to have the information updated so that it is correctly recorded by Us.